Warranty
At Precision LED, your satisfaction is our priority. We take pride in offering high-quality LED products that are built to last. While product failures are rare, we understand that unexpected issues can happen. If you experience a manufacturing defect within the warranty period, we'll do our best to resolve it quickly and hassle-free
To process a warranty:
- Contact us at help@precisionLED.com and open a support ticket
- Our support team will review the issue
- If deemed necessary, we may ask you to mail the defective product back to us for inspection (we will provide the shipping label). When you ship your return to us, be sure to include the following:
- The email address and full name you used when you made your order, or a copy of your original purchase receipt
- Your RMA or Support Ticket Number
About our 1 year Warranty
All Precision LED kits include a 1 year warranty from the sale date. Please note:
- Warranty is limited to the original purchaser - it is nontransferable.
- Warranty does not cover defects due to negligence, unauthorized repair, disassembly, or any other unwarranted use or handling.
- Warranty is limited to one complimentary replacement shipment. Additional warranty claims within the 1-year warranty period may be approved, but shipping costs will be the responsibility of the customer.
Warranty Disclaimer
This warranty is in lieu of any other warranty, expressed or implied. It includes replacement of the failed component. It does not include installation labor, nor does it cover any consequential damages caused by loss of use of the vehicle or failure of the component. PrecisionLED's maximum liability under this agreement shall not, in any case, exceed the price of the product claimed to be defective. There are no warranties of merchantability or fitness for a particular purpose.
PrecisionLED reserves the right to modify our warranty policies as needed.
Please feel free to contact us at help@precisionLED.com with any warranty questions or concerns.