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FAQs

Questions About LEDs

What makes LEDs better than halogen bulbs?

LED lights are more efficient, longer-lasting, and produce less heat than halogen bulbs. LEDs can be up to four times brighter than halogen bulbs, and last for 50,000 hours compared to halogens’ 2,000 hours. LEDs are all-around superior to halogens.

Why won’t my LED turn on after installing?

Don’t worry. This is usually caused by a common mistake. LEDs only allow electric current to travel one direction, so they can only be installed one way. Simply remove the LED, rotate it 180 degrees, then reinstall. It should turn on properly now.

Will the LEDs cause a “Bulb Out” warning on my dash?

Nope. Our LEDs are meticulously researched and packaged for optimal compatibility. If your vehicle has ‘Bulb Out’ sensors, then your package will include CanBus resistor bulbs that won’t activate it.

Why do the LEDs still appear on after I turn off my car?

There are three scenarios where this can happen:

  1. Your car has auto-dimming lights. They will gradually dim before turning off completely.
  2. Most vehicles, even when off, still send a small amount of current through the electrical circuits. This is enough to keep the lights on at a dim level. This won’t drain your car battery or harm your lights.
  3. You left your lights on (it happens). Double check to make sure your lights are turned off before leaving the vehicle.
I have auto-dimming interior lights. Will PrecisionLEDs work?

Yes. Our LEDs work with auto-dimming lights perfectly fine.

How can I be confident the lights I need will fit my car?

We do meticulous research and testing to ensure our lights and parts will be compatible with each vehicle. If you’re still unsure, feel free to contact us online or over the phone at (888) 963-7742. We’ll be happy to help you be confident in your order.

Questions About Orders

What’s your warranty policy?

PrecisionLED offers a comprehensive Lifetime Warranty on all our lights.

What if you send me the wrong part?

We’ll send you the right one ASAP. Contact us and we’ll get the process started.

What if I order the wrong part?

You’ll have to go through our normal returns process.

How long will shipping take?

That depends on where you’re shipping to and what shipping option you choose. Check out our Shipping policies for more details.

What if I need to return or exchange something?

You can request a Return Merchandise Authorization number and go through our returns process.

What if the part gets damaged during shipping?

It’s best to refuse delivery in these circumstances. If the damaged item is dropped off, quickly call the shipping company and file a claim. Then contact us and we’ll start the replacement process.

Do you ship outside the U.S.?

Yes! We ship both domestically and internationally.

Do you have express shipping?

Yes. If you need delivery faster than 48 hours, reach out to us directly online or over the phone at (888) 963-7742.

What shipping methods do you have?

We have both air and ground shipping. Our preferred carriers are USPS and FedEx.

Can I track my package?

Yes. You will receive your order’s tracking information when your part ships.

What payment methods do you take?

We accept Visa, MasterCard, American Express, Discover, and Paypal.

How do you protect my credit card information?

We use secure encryption protocols to ensure your information stays protected. Only employees who need your info for a specific job have access to it. Check out our Privacy Policy for more info.

How do I cancel my order?

Reach out to us as quickly as possible, Monday through Friday from 9:00 AM to 5:00 PM PST.

Do I need to make an account to order?

No. However, having an account makes ordering and customer support easier, so we recommend creating one.

How do replacement parts affect my vehicle’s warranty?

They don’t. Manufacturers can’t void a warranty for use of an aftermarket part. Unless the manufacturer can prove the problem was caused by an aftermarket part, they have to repair the vehicle.

Questions About PrecisionLED

What are your customer service hours?

You can reach us by phone at (888) 963-7742 Monday through Friday 9 AM to 5 PM PST. You can also email us at help@PrecisionLED.com any time.

Do you offer coupons or discounts?

Yes, we do! Keep an eye on our website or Instagram for deals.

Do you charge sales tax?

Yes. The specific amount depends on where you live and will be calculated at checkout.

Installation and Liability Note

PrecisionLED is not responsible for any damage to your vehicle or injury that may occur as a result of installation. All installations are performed at your own risk.